2025-2026 Sales Manager Webinar Series

Consume this course as a podcast

2025-2026 Sales Manager Webinar Series

55:08

Selling the Intangibles: How to Train Your Team to Sell What Customers Can’t See

Jody Seivert

47:32

Daily Huddles That Drive Results: The Manager’s Guide to Focused, Energized Teams

Jody Seivert

53:58

Managing the Metrics: How to Use the Numbers to Coach, Train & Build a High-Performing Team

00:00

Welcome and session overview

00:56

How often to review metrics

02:29

The big four metrics introduced

03:32

Benchmarking against national averages

04:59

Traffic trends and staffing

06:46

Traffic per salesperson targets

08:16

Close ratio as batting average

10:09

Average sale and product mix

11:27

Revenue per opportunity explained

12:24

Four drivers of close ratio and average sale

15:39

Actions to increase close ratio

19:40

Actions to increase average sale

21:27

Complete work and accessorizing

22:37

Quarterly training planning

24:02

Breaking goals into channels

25:09

Organizing monthly manager time

26:03

Observation tied to metrics

28:59

Q&A: making up missed quarter

30:24

Earned rotation strategy

32:38

Performance spreadsheet walkthrough

34:14

Setting standards vs goals

37:51

Training issue vs coaching issue

38:54

Allie's reporting system challenges

40:35

Tory's trade showroom metrics

43:55

Metrics measure the manager

49:19

Self-assessment for managers

51:43

Tracking sketches without overhead

53:13

Closing and June goal push

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Jody Seivert