Sell It or Follow Up
For stores that sell off the floor, from stock, or with limited options.
A simple, step-by-step sales process built for the way you actually sell.
Some stores don't sell custom. They sell what's on the floor, from stock, with limited or no options. The customer either buys today or they don't, and the next move is follow-up. That's not a simpler version of selling. It's its own discipline, and it requires its own process.
Sell It or Follow Up was created specifically for that environment. It gives salespeople a repeatable process, a clear intention at every step, and the tools to close more sales, stay organized, and follow up with purpose. It's a strong fit for newly hired salespeople who need structure from day one, and for experienced salespeople who want to close quicker.
Two Programs, One Question: How Does Your Store Sell?
Jody offers two distinct sales training programs. The difference isn't which one is more advanced. It's how your store sells. If your team sells off the floor or from stock with few or no options, Sell It or Follow Up is the right fit.
Not sure which fits your store? Schedule a call and we'll figure it out together.
Six Steps, Each With a Purpose
Whether you're a salesperson looking to close more, or a manager building a team that closes consistently, this is the process. Knowing what you're trying to accomplish in each moment is what separates salespeople who close from those who just keep talking. Each step teaches the skills that move the sale forward.
Step 1: Be Prepared
Learn to start every day ready to sell: setting daily goals, tracking the numbers that matter, and planning the selling and follow-up actions that turn one sale into the next.
Step 2: Be Great to Get Along With
Master the art of connecting and taking the lead: opening with intention, getting in sync with the customer's pace, and turning "just browsing" into a real conversation.
Step 3: Be Inquisitive
Build the skill of uncovering what a customer actually needs: asking the right questions about their problem, priorities, and budget, and capturing it all on the Customer Follow-Up Card.
Step 4: Be a Problem Solver
Practice the techniques that present and persuade: matching the solution to their priorities, keeping it simple, and handling concerns by asking better questions instead of talking more.
Step 5: Be a Closer
Develop the skill most salespeople never master: reading buying signals, knowing when to stop talking, asking for the sale, and securing the next step when the answer isn't yes today.
Step 6: Be Great at Follow Up
Turn follow-up into new business: closing the customers who didn't buy on the spot, and reaching back out after delivery to build the relationship and drive repeat sales.
How It's Delivered
Sell It or Follow Up is offered as a one-day on-site program or via Zoom, customized to your team and your store.
Customized coaching is available as an add-on for teams or individual salespeople who want continued support after the program.
What Your Team Walks Away With
The program is practical and immediately usable on the showroom floor:
Practice exercises for each step, sized to fit a full team meeting or a quick daily huddle
Customer Follow-Up Cards for capturing priorities, problems, and contact information in the moment
Follow-up templates that give salespeople the words to use, by phone, text, and email
Sales Action Organizers to keep priorities and next steps visible
A complimentary Instructor's Manual and observation checklist for the manager
What Happens After the Training Ends
A sales process only holds if someone is reinforcing it.
That's why every engagement includes a complimentary Instructor's Manual for the manager, along with a built-in observation checklist. Together, they give managers the structure to onboard new hires, run training in team meetings, and coach against the same process the team is learning -- watching a salesperson work the floor and knowing exactly what to reinforce.
For teams that want to keep building, ongoing sales training and manager coaching are available beyond the initial program. The training gives your team the process.
The follow-through is what makes it stick.
Meet Your Trainer
Jody Seivert has spent more than 30 years working inside home furnishings and interior design showrooms. She started on the floor, moved into management, and has spent decades since helping sales teams and the managers who lead them build the structure and skills to perform consistently.
She knows what good selling looks like on a trade floor, and she knows what gets in the way of it. Her work with sales managers is practical and specific: no theory, no generic frameworks, just a clear system for leading a team that actually sells.
She is the creator of Sell It or Schedule It™, the founder of OneXOne, and has worked with trade showrooms, retail home furnishings stores, and interior design firms across the country.
