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gratitude
Thank you notes
GRATEFUL FOLLOW-UP
GRATEFUL SOLUTIONS
Consider the skill it takes to collaborate with a client/customer to find a solution that they can say ‘yes’ to. That skill takes practice to develop and a belief that the practice will enhance the interaction and the outcome. And that the practice of collaboration and problem-solving will lead to more effective outcomes.
If you are achieving that, it is because you chose to try something different… and were willing to be uncomfortable with the process (and yet trust it!) so that you could produc…
GRATEFUL QUESTIONING
GRATEFUL GREETING
Our thinking and conversations internally impact the experience that we create for our ‘guests’ and when we understand the impact that we have, we can be responsible for it and be
GRATEFUL THINKING
In the season of Thanksgiving, I thought it might be helpful to bring gratitude to every element of the sales process and to see where we can expand our effectiveness. And since thoughts impact words and words impact deeds, it’s a great place to start.
Grateful thinking is a process and a practice that starts with prompts and reminders to begin building the practice. Personally, I notice that when I let my practice and structure lapse, my thinking follows, and I am not ‘operating’ from a place of…
New Year’s....are you ready?
- What did you learn from this year that you don’t want to repeat next year?
- What new challenges await you?
- What are the areas you want to develop – business skills? Tec…
GRATEFUL for YOU
In this Thanksgiving week in America the conversation turns to Gratitude. What am I grateful for? How am I fortunate?
The original Thanksgiving had the Pilgrims grateful for making it through the tough winter and grateful for the friendship and partnership with the Native people who helped them to learn how to live in this New World. I love that as Americans we set aside a day to be present to what we are thankful for, big and small. And that we share this day with loved ones over a special mea…
GRATITUDE and CHALLENGES
It doesn’t take much effort to be grateful for the easy stuff…and we can forget even then.
It’s harder to be grateful for things that didn’t go the way we wanted them to go.
It’s harder to be grateful for the adversity itself and what the opportunity can teach us; a subtler more – dare I say evolved – experience of gratitude that for me that requires practice and effort. It takes work.
I have a solid practice of saying “thank you!” when I am happy with the results (I always say thank you when…
GRATITUDE and COMMUNICATION
To paraphrase Stephen R. Covey, what we are experiencing is demonstrated in our communications. Listen to what you are saying in describing your current state, your opinions, your challenges...how you describe those things show you where you are operating from.
When you are present to being grateful, how do you express it? Do you thank others? Do you show how happy you are to see someone when they walk in the showroom door? Does your gratitude greet them before you say a word?
How do you expre…
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