Retail

Nov 15, 2023 05:00am

By Jody Seivert

Under Action plan, Retail, selling, Sales Managers, Sales Coaches, Build Habits, Goals, Closing & Achieve

1 min read

More of...

In an earlier blog, we looked at ACTIONS – since actions are the only things that produce results. Actions are also measurable and observable so we can see if they are working.

When we evaluate performance, we need to look at the specific actions we took and the quantity of those actions. Did we take ENOUGH of them?

Or, did we need to take more impactful actions? Did we do things that were easier or more comfortable or more familiar – that didn’t work – instead of actions that would have bee…

Nov 15, 2023 05:00am

By Jody Seivert

Under Action plan, Retail, selling, Sales Managers, Sales Coaches, Build Habits, Goals, Closing & Achieve

1 min read

Nov 8, 2023 10:00am

By Jody Seivert

Under Action plan, Retail, selling, Sales Managers, Sales Coaches, Build Habits, Goals, Closing & Achieve

1 min read

Evaluation

As the year starts to wrap up, we have addressed finishing strong - and the actions associated with that – so that we can carry this perspective into the end of the year.

Progressing further into the final quarter, and in preparation for setting goals in December, we want to take a hard look at the year – what worked and what didn’t work – so that we can effectively and objectively evaluate actions that did, or did not, produce results.

Objectively evaluating performance can be tough – we want…

Nov 8, 2023 10:00am

By Jody Seivert

Under Action plan, Retail, selling, Sales Managers, Sales Coaches, Build Habits, Goals, Closing & Achieve

1 min read

Nov 1, 2023 10:00am

By Jody Seivert

Under #FillTheWell, #SellItOrScheduleIt, Build Habits, Results, Retail, Goals, solutions, Excellence, Achieve, selling, Commitment, #closeratio & Actions

2 min read

Don’t Let Up Until You Finish

You are almost there. It’s almost over.

Stay with the process and keep at it until you have crossed the finish line…and resist the temptation to lighten up as the end nears.

This is when others will give up…they will say ‘it’s close enough’…or that making goal is overrated…or some other disempowering belief that makes giving up seem reasonable. You might have done that in the past, too. But this is a new reality, and you are building a new set of skills that will serve you to consistently…

Nov 1, 2023 10:00am

By Jody Seivert

Under #FillTheWell, #SellItOrScheduleIt, Build Habits, Results, Retail, Goals, solutions, Excellence, Achieve, selling, Commitment, #closeratio & Actions

2 min read

Oct 25, 2023 10:00am

By Jody Seivert

Under Closing, Consistancy, Action plan, Creating Urgency, Change, Goals, #SellItOrScheduleIt, Build Habits, Sales Coaches, Coaching, Sales Managers, sales, Results & Retail

1 min read

Bear Down

The strategy for coming from behind has MORE actions than the strategy for making goal when you are on track to do so.

That means elevating expectations and perspective of what it will take…to aim higher and be prepared to do what you need to do to achieve the goal.

That also means MORE outreach calls. Making more appointments. Closing more appointments and more sales…and doing more with the time you have or maybe extending the time needed to each segment of the period.

Notice your reac…

Oct 25, 2023 10:00am

By Jody Seivert

Under Closing, Consistancy, Action plan, Creating Urgency, Change, Goals, #SellItOrScheduleIt, Build Habits, Sales Coaches, Coaching, Sales Managers, sales, Results & Retail

1 min read

Sep 27, 2023 12:00pm

By Jody Seivert

Under Sales Coaches, Sales Managers, selling, Retail, sales, showroom, success, leaders & team

1 min read

DISC – Compliance Style

I use DISC as a core competence for sales professionals. Last week I focused on the Steady style. This week I'm focusing on the Compliant style.

Compliance style people have a strong commitment to accuracy and specifics, which is surpassed only by their high level of detail and precision. They value information and trust facts, especially from credible sources. They will avoid conflict, prefer to not make eye contact, and their communication will include a lot of factual information, delivere…

Sep 27, 2023 12:00pm

By Jody Seivert

Under Sales Coaches, Sales Managers, selling, Retail, sales, showroom, success, leaders & team

1 min read

Sep 20, 2023 12:00pm

By Jody Seivert

Under #SellItOrScheduleIt, Interactions, Retail, Achieve, showroom, sales, leaders, team, Sales Coaches, Sales Managers & success

1 min read

DISC – Steadiness Style

I use DISC as a core competence for sales professionals. Last week I focused on the Influencer style. This week I'm focusing on the Steady style.

Steadies are accommodating and conforming and find the opinions of others important in their decision making. They smile when you look at them, have gentle expressions, and will not usually initiate conversations. Comfort matters to them – both physical and emotional - as evidenced by their casual dress and their use of words like “feeling, understa…

Sep 20, 2023 12:00pm

By Jody Seivert

Under #SellItOrScheduleIt, Interactions, Retail, Achieve, showroom, sales, leaders, team, Sales Coaches, Sales Managers & success

1 min read

Sep 13, 2023 12:00pm

By Jody Seivert

Under Sales Managers, Sales Coaches, relationships, leaders, team, Retail, sales & sales professionals

1 min read

DISC – Influencer Style

I use DISC as a core competence for sales professionals. Last week I focused on the Dominant style. this week I'm focusing on the Influencer style.

Influencers are also fast paced, and are expressive, outgoing and engaging. They motivate and encourage others to accomplish and produce results. As performers, they may produce up and down results, as they tend to shoot from the hip rather than follow a process. They have a unique and individual presentation and may have a ‘signature look’. Expec…

Sep 13, 2023 12:00pm

By Jody Seivert

Under Sales Managers, Sales Coaches, relationships, leaders, team, Retail, sales & sales professionals

1 min read

Sep 6, 2023 12:00pm

By Jody Seivert

Under Results, selling, Sales Coaches, Sales Managers, Retail, sales, Excellence, Interactions & leaders

2 min read

DISC – Dominant Style

If we have worked together in the past, then you know that I consider the behavioral preference model DISC as a core competence for sales professionals in every sales role: seller, sales support, manager, leader.

This month we are going to focus on the four DISC styles in their most classic embodiment: To identify them by audio visual clues and to adapt to them so that you can create the experience THEY want… and to practice EMOTIONAL OBJECTIVITY and BEHAVIORAL FLEXIBILITY in the process.

Do…

Sep 6, 2023 12:00pm

By Jody Seivert

Under Results, selling, Sales Coaches, Sales Managers, Retail, sales, Excellence, Interactions & leaders

2 min read

Jul 25, 2023 10:00am

By Jody Seivert

Under #SellItOrScheduleIt, Build Habits, Action plan, Sales Managers, Sales Coaches, managers, Results, Retail, team, Discovery Questions, leaders, practice, sketching, Sketch the space & Closing

2 min read

Sell it or Schedule it: Your Operating System

To recap: The flrst level of Sell it or Schedule it as a sales manager is to be able to demonstrate the process and to produce a sale or an appointment.

The second level is to be able to train and coach the process with the sales team to improve results.

The last level is to use Sell it or Schedule it as your operating system with the sales team. This puts the understanding and execution of the process in a full circle.

Let me explain by asking a few questions…

How are you using voice and bod…

Jul 25, 2023 10:00am

By Jody Seivert

Under #SellItOrScheduleIt, Build Habits, Action plan, Sales Managers, Sales Coaches, managers, Results, Retail, team, Discovery Questions, leaders, practice, sketching, Sketch the space & Closing

2 min read

Jul 18, 2023 10:00am

By Jody Seivert

Under #SellItOrScheduleIt, Action plan, Build Habits, Coaching, Sales Coaches, Sales Managers, Retail, Results, Excellence, Goals, strategy, Systems, leaders, team, managers & practice

1 min read

Sell it or Schedule it: Train it and Coach it.

Now that you know the elements of Sell it or Schedule it, what are the skills to develop to train it or to coach your sales associates?

If you need to increase the team close ratio, what are the actions in the sales process that will accomplish that? Which steps in Sell it or Schedule it will raise their success rate? How are you going to do that?

And once you train a selling skill, how are going to coach it - formally and Informally?
How will you structure your observations on the floor to wa…

Jul 18, 2023 10:00am

By Jody Seivert

Under #SellItOrScheduleIt, Action plan, Build Habits, Coaching, Sales Coaches, Sales Managers, Retail, Results, Excellence, Goals, strategy, Systems, leaders, team, managers & practice

1 min read

Blog

Retail

More of...

Evaluation

Don’t Let Up Until You Finish

Bear Down

DISC – Compliance Style

DISC – Steadiness Style

DISC – Influencer Style

DISC – Dominant Style

Sell it or Schedule it: Your Operating System

Sell it or Schedule it: Train it and Coach it.

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