Retail

Oct 7, 2021 09:00am

By Jody Seivert

Under communication, Consistancy, email, Retail, relationships & Creating Urgency

2 min read

Delays and Communication

We all wish it was different…that special orders could be placed and received within a couple of months.

We all wish that price increases didn’t accompany these delays…and yet they do. What we can stop wishing for and start acting on are the communications that need to happen with the customer.

If it’s not a habit to send monthly emails to your customers who placed a special order, make it one. Start by telling your customer (in their thank you note) that they can expect to hear from you every…

Oct 7, 2021 09:00am

By Jody Seivert

Under communication, Consistancy, email, Retail, relationships & Creating Urgency

2 min read

May 29, 2020 01:47pm

By Jody Seivert

Under Action plan, #JodySays, Opportunities, marketing, solutions, Sales Managers, sales, Retail & Results

2 min read

Ch-ch-ch-changin’

For sales professionals, everywhere

This really has been an amazing time. There are things we are aware of immediately: loneliness for our loved ones, the masks, and distancing, the anxiety of what to do and when to do it, plus, plus. We see them, we feel them, we hear them - we can’t miss them. It’s the construct in which we are living and the actions we are taking within that reality.

And there are the things that aren’t scorchingly obvious: the reveals in our business and the model its…

May 29, 2020 01:47pm

By Jody Seivert

Under Action plan, #JodySays, Opportunities, marketing, solutions, Sales Managers, sales, Retail & Results

2 min read

May 29, 2020 01:37pm

By Jody Seivert

Under Results, Coaching, Sales Managers & Retail

2 min read

Virtual Selling

For sales professionals, everywhere

Life as we know it is different now.

It’s different in that we are working from home (if we are fortunate enough to do that), we are getting more familiar with using technology for meetings and to stay in communication with clients, customers and loved ones.

It’s different in that we can look at our business and notice the soft spots and the holes that we have put aside while we focused on more urgent issues. We now have the time to address those…

May 29, 2020 01:37pm

By Jody Seivert

Under Results, Coaching, Sales Managers & Retail

2 min read

Oct 29, 2019 06:00am

By Jody Seivert

Under Achieve, Action plan, Build Habits, Closing, Coaching, communication, Consistancy, managers, Opportunities, relationships, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom, strategy, success & Uncategorized

2 min read

Part 19 of 20: HubSpot Sales Statistics…With Secret Sauce Added

19. Retaining current customers is 6–7 cheaper than acquiring new ones

It’s not a new sales enablement statistic, but it’s just as true today as it was in the past. It’s cheaper to keep your current customers happy than to spend time finding new ones.

Salespeople

Is follow up a scheduled part of your weekly sales actions? Do you ask ‘What’s next?’ with each sales opportunity that closes? Like asking for referrals, staying connected with current clients is low hanging fruit (I dislike that phr…

Oct 29, 2019 06:00am

By Jody Seivert

Under Achieve, Action plan, Build Habits, Closing, Coaching, communication, Consistancy, managers, Opportunities, relationships, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom, strategy, success & Uncategorized

2 min read

Oct 11, 2019 06:08am

By Jody Seivert

Under Closing, connecting, Consistancy, consistency, Designers, Goals, Interactions, Opportunities, Prospects, Results, Retail, Sales Managers, selling, showroom & Uncategorized

1 min read

Part 16 of 20: HubSpot Sales Statistics…With Secret Sauce Added

16. Salespeople who seek out and use referrals earn 4–5x more sales

A whopping 91 percent of customers say they would be willing to give referrals for companies and products they are happy with, but only 11 percent of salespeople ask for them!

Salespeople Yikes! These are crazy numbers! And yet, as I read them I know that AS a salesperson, this is my weakest area. Maybe it’s habit, maybe it’s discomfort asking for more than the sale that was just closed, maybe it’s a lack of skill or languag…

Oct 11, 2019 06:08am

By Jody Seivert

Under Closing, connecting, Consistancy, consistency, Designers, Goals, Interactions, Opportunities, Prospects, Results, Retail, Sales Managers, selling, showroom & Uncategorized

1 min read

Sep 3, 2019 08:00am

By Jody Seivert

Under #JodySays, Action plan, Retail, sales, Sales Managers, selling, social media & Uncategorized

2 min read

Part 13 of 20: HubSpot Sales Statistics…With Secret Sauce Added

#13 78% of sales reps who use social media outsell reps who don’t

It’s crucial for sales reps to be easily accessible. Having active social media profiles is a great way for your reps to connect with prospects and customers.

Salespeople Put this action on your weekly calendar and don’t rely on memory or instinct to guide you to do this. Talk to other salespeople (in other industries, and in different B2B or B2C sales positions) about what they are doing and what they are achieving with socia…

Sep 3, 2019 08:00am

By Jody Seivert

Under #JodySays, Action plan, Retail, sales, Sales Managers, selling, social media & Uncategorized

2 min read

Jul 16, 2019 07:00am

By Jody Seivert

Under #closeratio, #JodySays, #SellItOrScheduleIt, Achieve, Action plan, Closing, communication, Decision Maker, Objections, Opportunities, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom, solutions, success & Uncategorized

2 min read

Part 7 of 20: HubSpot Sales Statistics…With Secret Sauce Added

7. 80% of sales need at least 5 follow-up calls after a meeting

As shown in sales enablement statistic #6, sales reps are giving up far too fast on potential clients. The majority of sales take time and continuous communication with the customer.

For Salespeople PLAN to do at least FIVE follow up calls with each prospect. Shift your thinking about this. Make each call a bit different and all of them compelling…with enthusiasm! And if you are scheduling appointments or closing as an outcome to …

Jul 16, 2019 07:00am

By Jody Seivert

Under #closeratio, #JodySays, #SellItOrScheduleIt, Achieve, Action plan, Closing, communication, Decision Maker, Objections, Opportunities, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom, solutions, success & Uncategorized

2 min read

Feb 26, 2019 11:00am

By Verve Creative Solutions

Under #closeratio, #JodySays, Achieve, Action plan, Build Habits, challenges, Closing, Goals, Interactions, Retail, sales, Sales Managers, showroom, Sketch, Sketch the space, sketching, Small businesses, solutions, strategy, success, Systems & Uncategorized

2 min read

High Impact Actions

For sales leaders, everywhere

Many retailers use statistics to measure performance and results, and there are some constants that all retailers measure: Traffic, close ratio, average sale. All are measurable, all matter, and all have specific actions to increase them.

There are retailers who add another statistic – sales per guest/dollars per opportunity/performance index. Whatever you call it, they all measure the same thing: Total revenue divided by total traffic. It is a combination of close…

Feb 26, 2019 11:00am

By Verve Creative Solutions

Under #closeratio, #JodySays, Achieve, Action plan, Build Habits, challenges, Closing, Goals, Interactions, Retail, sales, Sales Managers, showroom, Sketch, Sketch the space, sketching, Small businesses, solutions, strategy, success, Systems & Uncategorized

2 min read

Dec 18, 2018 06:00am

By Verve Creative Solutions

Under #JodySays, Achieve, Action plan, Commitment, Excellence, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom & Uncategorized

2 min read

Ask Questions vs. Just Answer Them

For sales professionals, everywhere.

When I roleplay/practice with salespeople and play the part of the salesperson as a way of demonstrating the behavior I want them to follow, I am very conscious of my intention and behavior in the interaction: I am focused on what they are saying, use voice and body match, listen deeply and reframe their words and recreate their emotion, and ask more questions in response to what they say. These are all teachable actions and they all require repeated practic…

Dec 18, 2018 06:00am

By Verve Creative Solutions

Under #JodySays, Achieve, Action plan, Commitment, Excellence, Results, Retail, sales, Sales Coaches, Sales Managers, selling, showroom & Uncategorized

2 min read

Blog

Retail

Delays and Communication

Ch-ch-ch-changin’

Virtual Selling

Part 19 of 20: HubSpot Sales Statistics…With Secret Sauce Added

Part 16 of 20: HubSpot Sales Statistics…With Secret Sauce Added

Part 13 of 20: HubSpot Sales Statistics…With Secret Sauce Added

Part 7 of 20: HubSpot Sales Statistics…With Secret Sauce Added

High Impact Actions

Ask Questions vs. Just Answer Them

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